How to Credit Note an Invoice
When you have run an invoice but then see it is incorrect and want to create a new invoice, you will first need to credit note the incorrect invoice.
Creating a credit note
Firstly go on the Child's Account tab.
1) Click on the Credit tab.
2) Click on the credit note symbol to raise a credit note.
1) Find the relevant invoice in either Paid or Unpaid Invoices.
2) Press the green plus sign next to the relevant invoice.
3) Choose your reason for credit noting the invoice from the drop down list presented.
Save the credit note
Check that the invoice is the one you are sure you want to credit and press save. You can now re-run a new invoice.